Terms & Conditions
Last updated: 15 Augstus 2026
These Terms & Conditions apply to all orders placed through daily-elegance.com and govern the purchase of products from Daily Elegance.
By placing an order through our website, you agree to these Terms & Conditions.
1. Company Information
Daily Elegance
Legal business name: Daily Elegance
Chamber of Commerce (KvK): 42123346
VAT number: NL05512643B40
Registered address: [BUSINESS ADDRESS]
Return address: [RETURN ADDRESS]
Email: info@daily-elegance.com
Daily Elegance is registered in the Netherlands.
2. Products and Product Information
We make every effort to ensure that product descriptions, images, colours, sizes and other information displayed on our website are accurate and complete.
Colours may appear slightly different depending on the customer's screen or device.
The main characteristics of each product are displayed on the relevant product page before the customer places an order.
3. Prices
All prices displayed on our website are in euros (EUR) and include VAT where applicable.
Any applicable delivery costs or other additional costs will be clearly displayed before the customer completes the order.
We reserve the right to change our prices at any time. Price changes will not affect orders that have already been confirmed.
4. Orders and Contract
When placing an order, the customer agrees to provide accurate and complete information.
After placing an order, the customer will receive an order confirmation by email.
A purchase agreement is concluded when the customer's order has been accepted by Daily Elegance and the customer has received an order confirmation.
If we are unable to fulfil an order, we will inform the customer as soon as reasonably possible and refund any payment already made for the unavailable order.
5. Payment
We accept the payment methods displayed at checkout.
Payments are processed through secure payment providers.
An order will normally be processed after successful payment has been received.
Daily Elegance reserves the right to refuse or cancel an order where there is a reasonable basis to suspect fraud, misuse of the website or other unlawful activity.
6. Shipping and Delivery
We aim to process orders within 2–3 business days, unless otherwise stated on the website.
Estimated delivery times may vary depending on the destination, shipping method and circumstances outside our reasonable control.
The applicable shipping costs and estimated delivery information will be shown during checkout.
If a delivery is delayed, we will make reasonable efforts to inform the customer.
If an order cannot be delivered within the agreed delivery period, the customer may have rights under applicable Dutch consumer law, including the right to request delivery within an additional reasonable period or, where legally applicable, cancel the agreement and receive a refund.
7. Right of Withdrawal
When purchasing products online, consumers generally have a statutory 14-day right of withdrawal.
The withdrawal period begins on the day after the customer, or a third party designated by the customer, receives the product.
The customer does not have to provide a reason for exercising the right of withdrawal.
To exercise the right of withdrawal, the customer must inform Daily Elegance within the 14-day withdrawal period by using our online withdrawal function, sending an email to info@daily-elegance.com, or otherwise clearly informing us of the decision to withdraw.
Where required, Daily Elegance will provide the legally required information and model withdrawal form.
Online Withdrawal Function
Where applicable, customers can use the withdrawal function available on our website to cancel an online purchase during the statutory withdrawal period.
The withdrawal function is provided in accordance with applicable Dutch and European consumer protection legislation.
8. Returning Products
After notifying us of the withdrawal, the customer must return the products without undue delay and, in any event, no later than 14 days after informing Daily Elegance of the withdrawal.
The customer is responsible for the direct cost of returning the products, unless:
- the product is defective;
- the wrong product was delivered; or
- Daily Elegance has agreed to cover the return costs.
Products may be handled and tried to the extent necessary to establish their nature, characteristics and functioning, similar to how a customer would reasonably be able to inspect a product in a physical store.
The customer may be liable for any diminished value resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the product.
For hygiene and product-quality reasons, returned clothing should be clean and free from damage, stains, strong odours or signs of excessive use.
Tags should remain attached where reasonably possible.
These conditions do not limit the customer's statutory right of withdrawal or statutory warranty rights.
9. Refunds
If the customer validly exercises the right of withdrawal, Daily Elegance will refund all payments received from the customer, including the cost of the standard delivery option offered by Daily Elegance.
If the customer chose a more expensive delivery method than the least expensive standard delivery option offered, the additional cost will not be refunded.
Refunds will normally be made using the same payment method used for the original transaction, unless the customer expressly agrees to another method.
Daily Elegance may withhold the refund until the returned products have been received or until the customer provides evidence that the products have been returned, whichever occurs first.
10. Exchanges
We do not guarantee direct exchanges.
Customers who wish to change the size or colour of a product may return the original product in accordance with our return policy and place a new order for the desired item.
11. Defective or Incorrect Products
If a product is defective, damaged upon arrival, materially different from the product ordered, or otherwise does not conform to the agreement, please contact us at:
Please include your order number and, where relevant, photographs showing the issue.
We will assess the issue and provide an appropriate solution in accordance with applicable consumer law.
12. Statutory Warranty
All products sold to consumers are covered by the statutory legal guarantee applicable under Dutch law.
This means that a product must meet the expectations a consumer may reasonably have based on the nature of the product, the information provided by the seller and the circumstances of the purchase.
If a product does not conform to the agreement, the customer may have the right to a free repair or replacement and, where legally applicable, a price reduction or refund.
Nothing in these Terms & Conditions limits or excludes the customer's statutory warranty rights.
There is no fixed statutory warranty period for all products in the Netherlands. The applicable period depends on what the consumer may reasonably expect from the product.
13. Complaints
If you have a complaint about a product, order or our service, please contact us at:
Please provide your order number and a clear description of the complaint.
We aim to respond to complaints within 14 days.
If a complaint requires more time to resolve, we will inform you within that period and provide an indication of when you can expect a further response.
14. Intellectual Property
All content on daily-elegance.com, including but not limited to photographs, product images, text, logos, graphics, designs, videos and branding, is owned by or licensed to Daily Elegance unless otherwise stated.
This content may not be copied, reproduced, distributed, modified or commercially used without prior written permission from Daily Elegance, except where permitted by law.
15. Website Use
Customers agree not to use our website for unlawful purposes or in a manner that could damage, disable, overburden or impair the website.
We reserve the right to take reasonable measures against fraudulent, abusive or unlawful use of our website.
16. Liability
Daily Elegance is responsible for complying with its legal obligations under applicable law.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law.
To the extent permitted by applicable law, Daily Elegance will not be liable for indirect or consequential losses that are not reasonably foreseeable at the time the agreement was concluded.
Nothing in these Terms & Conditions affects any mandatory consumer rights or statutory remedies.
17. Privacy
We process personal data in accordance with applicable Dutch and European privacy legislation, including the General Data Protection Regulation (GDPR).
For more information about how we collect, use and protect personal data, please refer to our Privacy Policy.
18. Changes to These Terms
We may update these Terms & Conditions from time to time.
The version applicable to an order is the version that was available to the customer at the time the purchase agreement was concluded.
Any changes will be published on this page together with the date of the latest update.
19. Governing Law
These Terms & Conditions are governed by Dutch law.
Where the customer is a consumer, this choice of law does not deprive the customer of any mandatory consumer protection rights that apply under the laws of the country in which the customer resides, where such rights cannot legally be excluded.
Any disputes will be handled by the competent court in accordance with applicable Dutch and European law.
20. Contact
If you have any questions regarding these Terms & Conditions, your order or our services, please contact us:
Daily Elegance
Email: info@daily-elegance.com
Address: [BUSINESS ADDRESS]